Terms & Conditions

Prices

All prices are given in Euros and include packaging for the products. The prices do not include value-added tax, customs, duties, income tax or other similar taxes required by authorities in the buyer's country. Any such taxes shall be paid for by the buyer.

Title to the products remain with CSS Electronics until payment has been made in full, even if the products have been delivered. CSS Electronics may cancel a contract in case of a default in payment and recover the products.

Shipping

All deliveries are Ex Works CSS Electronic's premises Aarhus, Denmark (INCOTERMS 2000). CSS Electronics will ensure that shipment is made via FedEx from the premises and is entitled to invoice upon delivery. Payment terms are 7 days from the invoice date (or the delivery date, if this is later) unless otherwise stated.

All orders are shipped within two working days (Monday to Friday) using the shipping service chosen during checkout. The shipping cost is calculated during checkout. The delivery times depend on the chosen carrier and delivery country. The expected shipping times are given in working days. Please note that some country customs may incur delays outside our control.

For batches above 50 units, please contact us for details on shipping lead times.

The products shall be delivered on the agreed delivery date. Should CSS Electronics identify that the agreed delivery date can not be met, CSS Electronics will immediately notify the buyer, clarifying the cause for delay and an updated ETA. If a delay is due to actions or omissions by the buyer, the delivery date will be updated within reasonable limits.

Warranty

If an order becomes malfunctioning within 24 months of receiving the order, the order will be subject to the Danish warranty law. It is the customer’s responsibility to contact CSS Electronics IVS within reasonable time after the malfunction has been detected. This can be done on contact@csselectronics.com. Please find the return address in the “Returns & Refund” section. A returned order should be shipped and packed safely such that the order is not damaged during transport.

Complaints

If you wish to file a complaint regarding one of our products, you can use the Online European Dispute portal at http://ec.europa.eu/odr and refer to our e-mail, contact[AT]csselectronics.com

Privacy Policy

At CSS Electronics, we handle your information with professionalism and respect.

We provide a full Privacy Policy for your review here.

Other terms

All intellectual property rights (products, firmware, software) are the exclusive property of CSS Electronics. Any enabling firmware or software should always be used only for enabling the products as outlined in the product manual and this website.

Under no circumstance will CSS Electronics or the buyer be liable for indirect or consequential damages.

Any contract made is governed and construed by Danish law and any disputes are to be handled in the Court of Aarhus.

QUESTIONS

If you have any questions, do not hesitate to contact us by e-mail at contact[AT]csselectronics.com

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