Terms & Conditions

Prices

All prices are given in Euros excl. VAT. Shipments to customers outside of Denmark may be subject to additional import duties and taxes, which are to be paid by the recipient.

Shipping

All orders are shipped within two weekdays (Monday to Friday) using the shipping service chosen during checkout. The shipping cost is calculated during checkout. The delivery times depend on the chosen carrier and delivery country. The expected shipping times are given in weekdays.

For batches above 5 units, please contact us for details on shipping lead times.

Warranty

If an order becomes malfunctioning within 24 months of receiving the order, the order will be subject to the Danish warranty law. It is the customer’s responsibility to contact CSS Electronics IVS within reasonably time after the malfunction has been detected. This can be done on mail@csselectronics.com. Please find the return address in the “Returns & Refund” section. A returned order should be shipped and packed safely such that the order is not damaged during transport.

Complaints

If you wish to file a complaint regarding one of our products, you can use the Online European Dispute portal at http://ec.europa.eu/odr and refer to our e-mail, support[AT]csselectronics.com

Privacy Policy

At CSS Electronics, we handle your information with professionalism and respect.

We disapprove of spamming. We use commercial quality e-commerce systems and your information is captured only via HTTPS.
We never see nor store your credit card or other payment details – PayPal and Stripe handle those.

If you choose to be included on our mailing list, we will inform you of software updates or major changes to our product portfolio & services. The updates are not frequent and you can be removed from the list anytime you like.

Cookies

Cookies are files that are transferred from a web server to a visitor's hard drive. We use cookies on several pages to improve the user experience on our website and to enable the use of certain features. Most of the cookies we use are deleted from your hard disk after you have finished and exited your browser session (session cookies). Other cookies remain on your computer and allow us to identify you again the next time you visit our website. Our partner companies are not allowed to collect or process personal information through our website using cookies.

However, you can change your browser settings so that it doesn't accept cookies or informs you about them. Please note that you will be unable to use certain features on our website if cookies are disabled.

Google Analytics

For statistical purposes and to ensure a user-friendly site design, this website uses the web analytics service Google Analytics, provided by Google Inc. This website uses what are referred to as cookies for Google Analytics. These cookies do not contain any information specific to individual persons. Your IP address is shortened directly on your computer. Your IP address is sent to and saved by Google Inc. in this anonymized form. Google Inc. discloses this information only to third parties to the extent required by law.
You can adjust your browser settings to opt out of cookies at any time.

If you have any questions, do not hessitate to contact us by e-mail at support[at]csselectronics.com

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